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Speed Test

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  1. Support
  2. Speed Test

Experiencing Slow Speeds? Take a Speed Test

Before beginning the speed test, make sure you turn off or disconnect any other devices connected to the internet. This includes ALL wireless devices connected to your Internet. Speed test results performed on a wireless device are not as accurate as using a laptop or desktop that is connected directly to your modem or router using an ethernet cable.  When you click the speed test button below, you will be taken to speedtest.net. Wait for the page to fully load, then click on "BEGIN TEST" at the top of the laptop image at the speedtest.net site.

(Fig 1) speedtest-fig1

The test will take several minutes to complete. Once the speed test is complete, your PING, DOWNLOAD and UPLOAD speeds will be displayed.

(Fig 2) speedtest-fig2•

To share your results with a Technician or CSR, please click  "SHARE THIS RESULT". From the new options displayed, click WEB, IMAGE or EMBED and copy the text displayed.

 

(Fig 3) speedtest-fig3

Paste this text into an email that you are sending to share your Speed Test results. If you have not spoken to a Technician or CSR yet, you may send your results to empower@meckelec.org  

  

Ready? Click the Speed Test button to go to the Speedtest.net site.

Button-SpeedTest

For 24 Hour Support Call
434-636-2274 or 1-833-787-2522

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Contact Info

Chase City Office
11633 Hwy. 92 W.
Chase City, VA 23924

Bracey Office
100 Nellie Jones Rd.
P.O. Box 129
Bracey, VA 23919

1(434)636-2274 Mon - Fri 8 AM - 5 PM
1(833)787-2522 (RURALBB) 24 hr support

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  • Home
  • About Us
    • Careers at EMPOWER
  • Residential
    • Residential Broadband Data Plans
    • Telephone Service
    • The Affordable Connectivity Program
    • Lifeline Assistance
  • Business
    • Business Broadband Data Plans
    • Business Telephone Service
  • Support
    • Speed Test
    • Fiber Trouble Shooting
    • DSL Troubleshooting
    • Mesh Extender
    • Voicemail
    • GigaCenter User Guide